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Warren Miller
14:24 20 Sep 23
We have used Rome since moving to Fl three years ago. The quality of their customer service is of the highest level. The people who handle the incoming calls are polite and helpful and our technicians have always been professional and very thorough and their prices are reasonable and their response time is very quickWe have had Jasper as our tech the last two visits and will request him for all future service calls. He was not only on time he came early and really took his time to ensure that our unit was well maintained. Would recommend Rome and Jasper to anyone
Innes Macleod
17:55 15 Sep 23
Update:The technicians who came out JD and Maurizio were fantastic. Very knowledgeable and friendly.I had a little bump in the road with this company however I got a call from Kyle (the owner) who was very kind and professional. He rectified the situation in a very timely manner.Overall I have been impressed with their services and will happily use them for any future needs.
Sean Callahan
03:10 08 Sep 23
Peter Hollinger
21:39 05 Sep 23
We received excellent service from Rome Aire.
Sanford Schneider
19:07 05 Sep 23
Jonathan Cook
16:43 31 Aug 23
First time homeowner here, I decided to go with Rome Aire on the recommendation of several colleagues and was extremely happy with their service. Tyler was my technician and he was extremely thorough, knowledge, and patient. He took the time to educate me about my A/C systems and make sure everything was perfect. Would highly recommend him and Rome Aire to anyone!
Joan Kaplan
16:01 31 Aug 23
Excellent service! Tyler is great!
Tony Diaz
14:49 31 Aug 23
Franklin...was great.
Bobbie Ford
11:06 29 Aug 23
I have been a happy customer of Rome Aire for over 20 years. They never disappoint. From initial contact by telephone to report a problem to follow-up status checks and the friendliest most competent technicians, Rome Aire is a pleasure to deal with. I highly recommend them.
Thomas Stern
00:21 29 Aug 23
Rome Aire is professionally managed and the technicians are friendly and proficient. Two technicians installed a new A/C system (air handler in the apartment and compressor in the roof) requiring a full day. After the install, they cleaned up the area and gave instructions regarding use and maintenance. Despite heavy rain and lightning, the installation went smoothly.
Todd Glickstern
23:41 25 Aug 23
Once they showed up they did a good job!
John Howell
21:39 23 Aug 23
I highly recommend Rome and if you can get Mario to come out to your house, you’ve done great for yourself. From making the call to schedule to the completed job everyone is professional, friendly, and highly competent.
paulina silva
11:26 22 Aug 23
James Durham was a great technician .
Dr. Caryn Wachsler
15:32 18 Aug 23
Ellen Toplin
23:37 17 Aug 23
Howard Goodman
01:21 16 Aug 23
Tyler, the service rep, was professional and responsive to fix the a/c issue. He stayed until he knew the problem was repaired and the unit was working properly..very good representative of Rome Air
Aubrey Sturm
23:33 15 Aug 23
It was a pleasure working with this company.The owner of the company as well as the staff take good care of their customers. They did a fantastic job with the pool heater and paid special attention to detail. I highly recommend this company.
Gayle Hara
18:19 14 Aug 23
margaret torek
20:43 13 Aug 23
Very prompt and professional service. Caring people. Great company. Will be using them in the future and highly recommend to others.
gary chiappa
23:43 12 Aug 23
Tyler went the extra mile to make sure problem was corrected and clearly explained the process. A definite asset to your company.
John Hackett
19:01 12 Aug 23
Sensational.
Carrie Marie
00:19 11 Aug 23
Service person was very polite. Unfortunately I was not in town when my A/C thermostat broke. I think the fee was reasonable but was surprised when the $85 service fee was not deducted from the overall price as is often the case (at least in my experience) with other home repair services. But they repaired it quickly and fingers crossed the job was done well.
Stoyan Dimitrov
23:13 08 Aug 23
They showed up and fixed our broken AC within 2 hours. Marios event did an inspection of our attic on top of everything
German F
03:56 04 Aug 23
Very professional, nice person, very good job
Daniel Sweeney
23:25 03 Aug 23
I had an awesome experience with Rome Aire! The Comfort Advisor Tyler helped me pick the best system for my home with his vast knowledge and patience. Then technicians James and Franklin came in, and were absolute professionals. They were punctual, respectful, and meticulous.The team kept me in the loop throughout, explaining everything in easy to understand terms. Post-installation, my home is incredibly comfortable, and I'm seeing savings in my energy bills. A big shout-out to Rome Aire and its top-notch team. If you need AC work done, this is the team to call. Trust me, you won't be disappointed!
Bob Jolyn Esquerre
23:22 03 Aug 23
Work was excellent
Kaitlyn Ford
20:39 02 Aug 23
My technicians recently left from a full AC replacement at my condo. They were super nice, professional, and knowledgeable. Rome Aire has been very communicative and helpful from estimate to completion. Niki from the installation dept has been so attentive. Would recommend.
betty areson
17:31 02 Aug 23
Very nice professional guy. Had him do more while he was here
Mark Siegel
18:12 31 Jul 23
This was my first experience with this company. The technician was James Durham and he was thorough, respectful and knowledgeable.
glenn sharfin
15:52 30 Jul 23
Radu I
17:07 29 Jul 23
Todd Plunkett
19:20 27 Jul 23
James, excellent job!
Nannie E
21:15 26 Jul 23
Sharon Tobgy
18:03 25 Jul 23
Laurie McLoughlin
20:04 18 Jul 23
Russ Hammer
13:43 18 Jul 23
Rudy is simply the best Technician we have had service our A/C system. Very knowledgeable and a total professional.
Sally Garcia Thomas
01:35 18 Jul 23
Aramis came out to help with a repair. Very pleased with the results. Thank you, Rome Aire.
Ricky Yon
14:37 11 Jul 23
Linda Farese
22:55 10 Jul 23
Debi Aldo
00:34 07 Jul 23
Rome always does a great job! Very pleased.
Aamir Hussain
23:10 06 Jul 23
Keystone is excellent and did great job. He recommended good options to prevent future issues. Very professional.
Lynn Berk
00:36 06 Jul 23
We are long time (38 yrs.) customers of Rome Aire. WE'VE had good and bad experiences with Rome Aire due to the lack of experience of some of the staff. But thank you to Marty for coming to our rescue. We truly appreciate your correcting the error that Alain made earlier.
Steven Andolino
22:50 05 Jul 23
Lynn Horne
22:58 30 Jun 23
Went over and above to get the part I needed for my ac during this heat wave.
stuart Lichtenstein
17:30 19 Jun 23
Miguel was punctual and professional, excellent service
Meyer Grabstock
01:58 18 Jun 23
Aramis was Outstanding!Professional, articulate, explanatory and very compassionate to making sure our needs were met as quick as possible..In minutes our Condenser was working like a Dream!
Pavel Golubev
21:59 16 Jun 23
David Kidd
17:17 09 Jun 23
Excellent service and James is very professional.
Maria Bavas
20:46 05 Jun 23
Excellent job on the maintenance of my air conditioners. Service man was very thorough, knowledgeable and very polite. I highly recommend them.
los poutsos
17:35 03 Jun 23
The tech, James, was very punctual, professional, efficient and friendly. He came out on a Saturday to diagnose the problem and restore AC service. Everything went very smoothly!
Kevin Lowry
17:45 02 Jun 23
Jon Seltenheim
16:43 02 Jun 23
Carol Barack
19:32 01 Jun 23
scubagirlj
16:44 25 May 23
My tech, Aramis, really knows his stuff...he was prompt, and also informative about the whole service that needed to be performed...
Beth Rallis
17:57 24 May 23
Aramis did a very thorough jobAnd gave excellent advice
Arlette Kaplan
20:29 23 May 23
Cesar Levison
20:10 17 May 23
Daniel Salama
19:36 17 May 23
jhimi -
21:45 10 May 23
Gary Kronfeld
00:54 06 May 23
Professional and attention to detail
Robert Juul Glaesel
20:45 05 May 23
Mort Finkelstein
09:52 05 May 23
He did a very nice job on what he had parts for but we now have no air in two sections of the house.
Jan Schuman
17:10 04 May 23
James was quite informative. Tried to diagnose whistling filter.( high MER,0.25 inch short on l & w)
Kay Owen
18:28 02 May 23
Vincent Massaro
17:04 29 Apr 23
Ken Scott
14:53 28 Apr 23
Karen Rodriguez
22:28 26 Apr 23
Branth and team did an amazing job at removing our old ac system and old ductwork and replaced it all with new and updated products. They were all very efficient and tidy and minimized the mess by covering things up internally. We are very pleased with our new system and enjoying the AC.
Mikieboy Welch
15:54 23 Apr 23
Am a long time customer because we always receive high quality service from Rome Aire.Keystone did a good job offering us several selections to choose from and answering all of my questions as well as pointing out the advantages of each system.Installation of the new system was done very professionally and with high quality. James gave a complete overview and answered all questions I had. The site was completely cleaned up like they were never here.Very satisfied with the whole process.
Wilster5062
14:11 21 Apr 23
John from Rome Aire is an outstanding professional and did a thorough job completing my A/C maintenance.
Rhonda Naidich
00:14 21 Apr 23
Eleanor Lomax
17:45 18 Apr 23
Monica Postell
18:23 12 Apr 23
RomeAire is reliable, responsive and efficient. Keystone is a delight to work with. He is polite, careful and always explains what needs to to do.
Zumreta Duric
16:56 12 Apr 23
Gail Bank
21:55 10 Apr 23
Very professional and responsive. Been using this company for years
Peter Thorp
16:53 10 Apr 23
Jordan was thorough polite did it all
Diane U
15:11 10 Apr 23
Roam tech was knowledgeable & professional.
Jade Walsh
20:12 06 Apr 23
Mark Skinner
17:11 05 Apr 23
Jordan is very professional.
Sebastian Dellosa
15:46 05 Apr 23
Marty Duncan came to help with the swimming pool heat pump. He is Great, he even help with the automated system that was not his job. We’ll use them again.
andy frankel
01:21 05 Apr 23
Rome sent someone over at 8pm for us and they did a great job, really appreciate it!
Ferdinand Pellegrino
17:12 03 Apr 23
Jordan was professional and did a quick efficient job!
Mark Forman
23:53 31 Mar 23
John Russo
22:05 30 Mar 23
I had James come to visit me and diagnose and fix my broken air system. He is a great technician and even better person. Rome is very lucky to have someone of his quality, HV skills, and people skills on their team.
Michael Starr
21:22 30 Mar 23
Erika Jones
23:51 29 Mar 23
Chris, our technician was very respectful and friendly. He found the problem right away and was able to fix it in a very timely manner. He then performed a full maintenance check on both in and outside unit. Should we every need to give RomeAir a call again , we will definitely request Chris for the job!
Rita Obeid
21:19 28 Mar 23
The technician was great! He worked diligently and fixed our problem. He was polite and knowledgeable.
Linda Menz
14:05 24 Mar 23
I have used this company over the years, and they have been exceptional. Professional punctual and very efficient. Their technician, Kestone Is a great asset to their business. He provided a very informative estimate clearly to me. I would highly recommend this company
Shadia Blackwood
19:59 21 Mar 23
They replaced our pool heater and the process was fast and they did great work both technicians and customer support was very helpful in getting us quickly on the schedule for installation. I’m glad we were referred to use them. We are excited to use the new pool heater.
Haim Misholy
15:09 15 Mar 23
John Stella
15:39 14 Mar 23
Very professional service.
norma weiss
15:56 12 Mar 23
roger gladstone
13:47 11 Mar 23
Marsha Per
12:33 09 Mar 23
He hooked up a temporary thermostat and said someone would be contact ASAP to install new Nest thermostat.BTW, I paid in full for service and Nest thermostat.Have yet to hear from company since tech was here Sunday and it is now Thursday!
Rome Aire Services, Inc
August 13, 2020
2023/09/26