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Maria Bavas
20:46 05 Jun 23
Excellent job on the maintenance of my air conditioners. Service man was very thorough, knowledgeable and very polite. I highly recommend them.
los poutsos
17:35 03 Jun 23
The tech, James, was very punctual, professional, efficient and friendly. He came out on a Saturday to diagnose the problem and restore AC service. Everything went very smoothly!
Kevin Lowry
17:45 02 Jun 23
Jon Seltenheim
16:43 02 Jun 23
Carol Barack
19:32 01 Jun 23
David Kidd
21:02 29 May 23
scubagirlj
16:44 25 May 23
My tech, Aramis, really knows his stuff...he was prompt, and also informative about the whole service that needed to be performed...
Beth Rallis
17:57 24 May 23
Aramis did a very thorough jobAnd gave excellent advice
Arlette Kaplan
20:29 23 May 23
Cesar Levison
20:10 17 May 23
Daniel Salama
19:36 17 May 23
jhimi -
21:45 10 May 23
Gary Kronfeld
00:54 06 May 23
Professional and attention to detail
Robert Juul Glaesel
20:45 05 May 23
Mort Finkelstein
09:52 05 May 23
He did a very nice job on what he had parts for but we now have no air in two sections of the house.
Jan Schuman
17:10 04 May 23
James was quite informative. Tried to diagnose whistling filter.( high MER,0.25 inch short on l & w)
Kay Owen
18:28 02 May 23
Vincent Massaro
17:04 29 Apr 23
Ken Scott
14:53 28 Apr 23
Karen Rodriguez
22:28 26 Apr 23
Branth and team did an amazing job at removing our old ac system and old ductwork and replaced it all with new and updated products. They were all very efficient and tidy and minimized the mess by covering things up internally. We are very pleased with our new system and enjoying the AC.
Mikieboy Welch
15:54 23 Apr 23
Am a long time customer because we always receive high quality service from Rome Aire.Keystone did a good job offering us several selections to choose from and answering all of my questions as well as pointing out the advantages of each system.Installation of the new system was done very professionally and with high quality. James gave a complete overview and answered all questions I had. The site was completely cleaned up like they were never here.Very satisfied with the whole process.
Wilster5062
14:11 21 Apr 23
John from Rome Aire is an outstanding professional and did a thorough job completing my A/C maintenance.
Rhonda Naidich
00:14 21 Apr 23
Eleanor Lomax
17:45 18 Apr 23
Monica Postell
18:23 12 Apr 23
RomeAire is reliable, responsive and efficient. Keystone is a delight to work with. He is polite, careful and always explains what needs to to do.
Zumreta Duric
16:56 12 Apr 23
Gail Bank
21:55 10 Apr 23
Very professional and responsive. Been using this company for years
Peter Thorp
16:53 10 Apr 23
Jordan was thorough polite did it all
Diane U
15:11 10 Apr 23
Roam tech was knowledgeable & professional.
Jade Walsh
20:12 06 Apr 23
Mark Skinner
17:11 05 Apr 23
Jordan is very professional.
Sebastian Dellosa
15:46 05 Apr 23
Marty Duncan came to help with the swimming pool heat pump. He is Great, he even help with the automated system that was not his job. We’ll use them again.
andy frankel
01:21 05 Apr 23
Rome sent someone over at 8pm for us and they did a great job, really appreciate it!
Ferdinand Pellegrino
17:12 03 Apr 23
Jordan was professional and did a quick efficient job!
Mark Forman
23:53 31 Mar 23
John Russo
22:05 30 Mar 23
I had James come to visit me and diagnose and fix my broken air system. He is a great technician and even better person. Rome is very lucky to have someone of his quality, HV skills, and people skills on their team.
Michael Starr
21:22 30 Mar 23
Erika Jones
23:51 29 Mar 23
Chris, our technician was very respectful and friendly. He found the problem right away and was able to fix it in a very timely manner. He then performed a full maintenance check on both in and outside unit. Should we every need to give RomeAir a call again , we will definitely request Chris for the job!
Rita Obeid
21:19 28 Mar 23
The technician was great! He worked diligently and fixed our problem. He was polite and knowledgeable.
Linda Menz
14:05 24 Mar 23
I have used this company over the years, and they have been exceptional. Professional punctual and very efficient. Their technician, Kestone Is a great asset to their business. He provided a very informative estimate clearly to me. I would highly recommend this company
Shadia Blackwood
19:59 21 Mar 23
They replaced our pool heater and the process was fast and they did great work both technicians and customer support was very helpful in getting us quickly on the schedule for installation. I’m glad we were referred to use them. We are excited to use the new pool heater.
Haim Misholy
15:09 15 Mar 23
John Stella
15:39 14 Mar 23
Very professional service.
glenn sharfin
17:22 12 Mar 23
norma weiss
15:56 12 Mar 23
roger gladstone
13:47 11 Mar 23
Marsha Per
12:33 09 Mar 23
He hooked up a temporary thermostat and said someone would be contact ASAP to install new Nest thermostat.BTW, I paid in full for service and Nest thermostat.Have yet to hear from company since tech was here Sunday and it is now Thursday!
Ron Gintner
17:35 07 Mar 23
James is the best technician you have ever sent over.
Kathy Miller
14:53 04 Mar 23
Rudy called prior to arrival and was right on time. He was professional and knowledgeable and explained what needed to be done and did the job very efficiently and was polite and professional
Ernest Weiner
17:56 02 Mar 23
Professional and knowledgeable
Tom Taggart
03:02 01 Mar 23
We were very pleased with Chris’s work
margaret torek
19:33 28 Feb 23
Very prompt and professional service. Caring people. Great company. Will be using them in the future and highly recommend to others.
Arona Ramlochan
20:27 17 Feb 23
Natalie Greenwood Appel
17:00 16 Feb 23
Janet Nodine
23:15 14 Feb 23
Very good service and friendly techs!
Dennis Miller
10:48 13 Feb 23
Dennis Donovan
19:00 08 Feb 23
I have been a loyal customer for over 20 years. Rome Aire Services are always courteous, professional and complete repairs quickly. I have never had a problem with any of their repairs or service. Just a great company to do business with.
Barry Segal
18:42 07 Feb 23
Great technician, very knowledgeable and thorough. So pleased.
daniel verner
17:05 07 Feb 23
They repaired my pool heater!
vincent morgan
00:37 26 Jan 23
GM Mr brian handled all of my business suite needs, got my staff happy again because our air is running strong and cold, love the service, will recommend again!
christine slaight
17:24 12 Jan 23
Kimberly Montgomery
21:34 10 Jan 23
Air conditioning was out 2 weeks bf Xmas…..Rome Air came right out w/2 knowledgeable men who actually knew our condo bldg. (We didn’t know that when we called)! We were repaired and are now happily on a service contract. Super professional!
Kiel Green
04:13 06 Jan 23
I came home today after work to find that my AC system was not blowing cold. Rome Aire was able to get a technician out to me after hours. John was very professional and clearly an expert at his craft. He was able to diagnose the issue and evaluate the system very quickly.We've know that an AC replacement is in our near future and we will certainly be getting a new one with Rome Aire. Luckily, John was able to get the compressor back operational for now while we decide on a replacement.A+ service all the way around!
Randy Loren
21:18 05 Jan 23
Sergio and his team were very professional, excellent work ethic. They explained and showed me everything they were doing. If I could give Rome Aire a 10 star rating I would.
Capt Chuck
19:57 25 Dec 22
This was an emergency call on Christmas day.....no heat.Tech arrive quickly, was informative, pleasant, and competent. Repair job took about half an hour, and system is working.
Mike Adler
15:56 23 Dec 22
Fixed pool heater fast and efficient and didnt upsell me.
George Markelson
22:35 22 Dec 22
Excellent job. Highly recommended.
Roger D. Byrd
16:42 22 Dec 22
Rochelle Ney
20:53 19 Dec 22
Using Rome A/C for 26 years.Professional and responsive always. My technician Marty is the best!
Jack Accardi
15:39 19 Dec 22
Contacted them for an equipment manufacturer's warranty. They were responsive, on time and very professional as they replaced the defective componant and resolved the issue. I will definitely use them as my new HVAC service company going forward and recommend them highly. Thanks much!
Jeff Zinn
17:13 13 Dec 22
Our technician Chris D. was very knowledgeable and handled the repair of our Jandy pool heater/chiller quickly and professionally. He also shared some tips on maintenance and parts that may be failing soon. Overall great service.
Alan P
22:51 12 Dec 22
Dixie Sorensen
15:09 12 Dec 22
They came and fixed my poolHeater. Quick, efficient, even had the part on hand. Checked a diff part and did some preventative work that will save so much in long run. High marks!
Howard Atlas
23:33 09 Dec 22
Confirmed appointment the day before and the morning of the service. Called after service was completed and gave feedback. They replaced a heater sensor in our pool heater. Satisfied with the work and communication . The part and service were under warranty
Fady Khairallah
21:30 05 Dec 22
John O'Neill
21:54 30 Nov 22
Marty Duncan was efficient and friendly and identified the problem with the pool heater in short order.
Chad Campbell
21:07 23 Nov 22
Chris was very professional and informative
Susan Such
17:49 23 Nov 22
It was recommended to me, to call them for my pool heater issue. They were able to come to the house promptly. I was sure I would be sold a new heater but that didn't happen. They did not sell me excess equipment but diagnosed the problem as being related to another piece of equipment that was pool related and which they did not service. They were fast, efficient, and personable. I'd use them again.
Brad Whitfield
17:13 22 Nov 22
Chris was professional, well trained and polite.
Halle Mindala
18:32 17 Nov 22
Russ Plante
16:28 17 Nov 22
Really fantastic service. Very professional, extreamly knowledgeable. Took the time to locate and repair issue.
Eric Wilson
22:51 16 Nov 22
Amy Thomas
18:30 16 Nov 22
Richard came out to inspect our jacuzzi heater which stopped working. He was thorough and showed me everything he observed. While he was here, he went ahead and conducted our annual preventative maintenance service, which actually was not scheduled until next month but I appreciated him saving us the trip charge on that.
Scott Henkin
19:03 14 Nov 22
Company has been great in getting my pool heater repair covered by warranty and getting parts ordered. Great communication when they received the parts and came out very quickly to fix heater. Technician was great in making sure repair was done properly
Nadir Kiem
22:51 12 Nov 22
Eileen Brenner
21:59 10 Nov 22
Repaired ac
adi erez
12:53 10 Nov 22
He was so kind. And the price was reasonable.
Zach Omanson
22:59 03 Nov 22
I had the opportunity to work with a couple different technicians. Each of them were professional, and a pleasure to work with. My pool heater was on the fritz and under warranty. Rome Aire came out to first assess the situation decided the entire unit needed to be replaced. Their process of communication is great. They kept me informed of the process via text and email by my choosing. No cost to me and a brand new one was fully installed electrical and all.
Tyler Bierly
22:35 03 Nov 22
Amazing work, the AC cleaning inside the unit added years to the life it, installed UV light to continuously clean the air. The technician was very knowledgeable.
Tim Harford
16:59 02 Nov 22
Scott Phillps
13:56 02 Nov 22
Called Rome Air to let them know what part I needed. Repair man came on time with the part and was fixed in an hour. Checked out pressure also. Was very friendly, informative and professional.
Lieghann Fischer
18:43 01 Nov 22
Add AC unit replaced at my houseKeystone is just a good job! He did a great job! So kind and professional,I’m thankful he has come thur the years and maintained my last unit.. he I had mentioned that my old one could go anytime ..TODAY 11/2/22 This company is So professional, I was having a small issue, and even the manager, Alfredo, and Anton, who did great work in fixing the problem! There are very few companies that treat you as well is this company does. I highly recommend Rome Air for any AC heating and pool heating work that you may ever when I need to have done. They are first class.!
Joel Freis
14:10 28 Oct 22
Great job. Very professional and was early.
Judith McClellan
23:33 27 Oct 22
Pool heater had display monitor replaced
Sam Nichols
21:54 27 Oct 22
Great guy, really helped.
Jim Nolletti
20:26 26 Oct 22
Highly recommended. Nicole and Chris were each a pleasure to deal with!
kurt hyde
21:19 25 Oct 22
Repair technician was thorough and even called the manufacturer and got their technicians to diagnose bc customer service section was not correct.
mike araujo
14:14 25 Oct 22
Quick response. On time and quick diagnosis and fix. Marty Duncan is very professional. Thank you
Rome Aire Services, Inc
June 19, 2019
2023/06/08