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Chad Campbell
21:07 23 Nov 22
Chris was very professional and informative
Susan Such
17:49 23 Nov 22
It was recommended to me, to call them for my pool heater issue. They were able to come to the house promptly. I was sure I would be sold a new heater but that didn't happen. They did not sell me excess equipment but diagnosed the problem as being related to another piece of equipment that was pool related and which they did not service. They were fast, efficient, and personable. I'd use them again.
Brad Whitfield
17:13 22 Nov 22
Chris was professional, well trained and polite.
Halle Mindala
18:32 17 Nov 22
Russ Plante
16:28 17 Nov 22
Really fantastic service. Very professional, extreamly knowledgeable. Took the time to locate and repair issue.
Scott Henkin
19:03 14 Nov 22
Company has been great in getting my pool heater repair covered by warranty and getting parts ordered. Great communication when they received the parts and came out very quickly to fix heater. Technician was great in making sure repair was done properly
Nadir Kiem
22:51 12 Nov 22
Eileen Brenner
21:59 10 Nov 22
Repaired ac
adi erez
12:53 10 Nov 22
He was so kind. And the price was reasonable.
Zach Omanson
22:59 03 Nov 22
I had the opportunity to work with a couple different technicians. Each of them were professional, and a pleasure to work with. My pool heater was on the fritz and under warranty. Rome Aire came out to first assess the situation decided the entire unit needed to be replaced. Their process of communication is great. They kept me informed of the process via text and email by my choosing. No cost to me and a brand new one was fully installed electrical and all.
Tyler Bierly
22:35 03 Nov 22
Amazing work, the AC cleaning inside the unit added years to the life it, installed UV light to continuously clean the air. The technician was very knowledgeable.
Tim Harford
16:59 02 Nov 22
Scott Phillps
13:56 02 Nov 22
Called Rome Air to let them know what part I needed. Repair man came on time with the part and was fixed in an hour. Checked out pressure also. Was very friendly, informative and professional.
Lieghann Fischer
18:43 01 Nov 22
Add AC unit replaced at my houseKeystone is just a good job! He did a great job! So kind and professional,I’m thankful he has come thur the years and maintained my last unit.. he I had mentioned that my old one could go anytime ..TODAY 11/2/22 This company is So professional, I was having a small issue, and even the manager, Alfredo, and Anton, who did great work in fixing the problem! There are very few companies that treat you as well is this company does. I highly recommend Rome Air for any AC heating and pool heating work that you may ever when I need to have done. They are first class.!
Joel Freis
14:10 28 Oct 22
Great job. Very professional and was early.
Judith McClellan
23:33 27 Oct 22
Pool heater had display monitor replaced
Sam Nichols
21:54 27 Oct 22
Great guy, really helped.
Jim Nolletti
20:26 26 Oct 22
Highly recommended. Nicole and Chris were each a pleasure to deal with!
kurt hyde
21:19 25 Oct 22
Repair technician was thorough and even called the manufacturer and got their technicians to diagnose bc customer service section was not correct.
mike araujo
14:14 25 Oct 22
Quick response. On time and quick diagnosis and fix. Marty Duncan is very professional. Thank you
Dante Versaci, II
18:07 21 Oct 22
Warranty servicesExcellent and professional service
Carl Green
13:38 17 Oct 22
Fast service, excellent work. On time…early I think
Elisabeth Fontenelli
23:27 16 Oct 22
Diane Stahl
00:50 16 Oct 22
Gaye Belkin
23:21 13 Oct 22
Minda Neimark
20:52 13 Oct 22
Kenny was very thorough and knowledgeable.
Jennifer Randall
18:27 12 Oct 22
As always Jasper fixed our problem.Jasper was great, we want him to do all our AC work.
Lawrence Woodbury
05:26 12 Oct 22
Marty very professional.His experience and expertise so complete that before we could tell him how we did everything in the troubleshooting manual (twice at least), he had the heater running.👍
Gordon Haley
14:53 10 Oct 22
The tech who came out, Jasper, was competent, personable and efficient.
Susan Silberman
22:54 09 Oct 22
Pool heater, minor repair. Part covered. Labor quoted at $95. Charged $255.☹️
John Russo
23:08 07 Oct 22
Jasper is the man! Great diagnostician and he explains things to you.
Jason Harris
16:31 07 Oct 22
Fixed as promised
glenn sharfin
22:45 05 Oct 22
Gutkins
15:45 05 Oct 22
Helpful on telephone, Rome Aire arrived on time the next day for HVAC maintenance. Marty was knowledgeable and polite, took care of our maintenance and quoted on a pool heater/chiller. We signed up for maintenance contract and are happy with everything.
Barb Reynolds
20:11 04 Oct 22
Very thorough and pleased with service.
Sam Romaniello
20:03 04 Oct 22
Charles Mckenzie
16:10 04 Oct 22
Thank You For The Service
Scott
20:20 03 Oct 22
MsJenster01
20:17 03 Oct 22
Alain, was very professional and helpful explaining what was going on with our hvac unit.Called in the late morning and had the unit serviced early afternoon!
Christina D
17:53 30 Sep 22
Arrived quickly and Jordan worked diligently.
David K
16:53 29 Sep 22
Outstanding. Professional, knowledgeable, courteous, on time, very very impressive company. I plan to use them for all of my HVAC needs now.
Clark McAlister
18:38 25 Sep 22
The serviceman did a great job. We’d be very happy to see him againClark McAlister
Ronald Jobst
18:07 24 Sep 22
Matt did a greatjob
Michael Burdick
19:16 23 Sep 22
Marty is a very thorough and competent technician. He knows his craft and is proficient at it. He is very professional and courteous.
Erika Jones
17:18 23 Sep 22
Chris, our technician was very respectful and friendly. He found the problem right away and was able to fix it in a very timely manner. He then performed a full maintenance check on both in and outside unit. Should we every need to give RomeAir a call again , we will definitely request Chris for the job!
Will Fedorenko
13:27 22 Sep 22
Very quick and efficient. Excellent service.
Yefim Podokshik
01:44 21 Sep 22
Perfect
Monica Missall Ash
22:32 20 Sep 22
Responded within hours to an emergency call on the weekend and resolved the issue quickly. Highly recommend.
Char Bancroft
21:33 20 Sep 22
Had our AC and pool heater maintenance completed—thanks, Marty; GREAT job!!
Richard Schagrin
12:21 17 Sep 22
Did a great job
Darlene Boyd
15:24 16 Sep 22
John was amazing, professional and courteous. I'm sticking with Rome-Aire foe all my hvac needs-!
Luis Maya
21:38 14 Sep 22
Tech was timely and found and fixed the issue quickly. I’ll probably use them again even though I hope my AC doesn’t give up on me again too soon.
Rochelle Ney
13:56 14 Sep 22
Using Rome A/C for 26 years.Professional and responsive always. My technician Marty is the best!
Ken Bankoff
17:49 12 Sep 22
Marty responded this morning to an emergency service. He was prompt and very very knowledgeable. He worked very hard to make sure everything was taken care as if it was his own home. I would be very happy if he was the tech always responded. Really a good guy.Ken Bankoff
Barry Weiss
21:53 09 Sep 22
Excellent attention to detail. Very good service
thomas gresh
16:00 09 Sep 22
Excellent
Jason Melfi
22:51 08 Sep 22
Joe Nullet
22:23 08 Sep 22
Hands down, the best HVAC service provider in Boca Raton.This team successfully arrived to replace my HVAC system, including an extremely inconvenient attic handler in just 24 hours after my initial consultation.We thought we could make it all summer, but our ancient AC unit finally bit the dust earlier this week. I was disappointed in poor communication from my previous HVAC service provider, and gave Rome Aire a shot after a recommendation from a friend. John was over just a few hours later and was professional and friendly as he explained my options, and whether single or dual stage HVAC units were right for me.The next day (today, as of writing), Anton and his team powered through the blistering heat to set us up with the new and improved unit. The team was friendly, kept things clean, and kept me posted all along the process. I even spotted them pulling weeds off the bushes in my front yard when they thought I wasn't looking! If that's not a sign of customer appreciation, I don't know what is.The financing team was also a pleasure to deal with, and remained patient and helpful through an error I made in the process.I highly recommend the entire team at Rome Aire, and plan to sign a service contract to continue working with them in the foreseeable future. You won't be disappointed!
Randy Polakowski
12:04 08 Sep 22
Louise Spyros
13:55 06 Sep 22
Great service, great personality, very informative also I like that not all service men are 100% dog people they all loved my dog never say a dog that is 90 lbs does not jump or bite and will always greet you with a toy. Good prices also. Thanks Louise Spyros
Amerisa Kornblum
17:13 03 Sep 22
Tommy Console
23:47 02 Sep 22
He was professional and fixed our problem. Great guy. Want him to come whenever we have an AC problem
Andrea Clidy
21:22 02 Sep 22
Fran Johnston
20:08 26 Aug 22
8/26- the serv tech who came to my home today was knowledgeable, professional & extremely curteous. We are very satisfied with the service we received today.Had problems with a new ac installed by Rome. Their concern & customer service to fix our issue was explanatory !!!
Nancy Goss
00:00 25 Aug 22
Matt was very polite and repaired my air conditioning.
Michael Ocasio
22:31 24 Aug 22
They put new AC in house and handler couple of years ago. We currently had a problem and they came out did some maintenance outside and checked inside. Problem solved at a excellent rate.
Nancy Strong
23:01 19 Aug 22
Rome Aire, Boca Raton, FLAugust 2022We had Matt Waters complete our quarterly maintenance on our two HVAC units this week.Matt was very professional, polite and friendly in servicing our HVAC systems. Matt had his own tools and ladder and cleaned up behind himself before leaving.It's 95 degrees outside with the A/C units set at 75 degrees while the house is very comfortable.We have been using Rome Air since 1993 and always have had excellent service with maintenance as well as purchasing new systems over the years. Thank you for always being there for us!The Strongs
William Mcloughlin
22:21 19 Aug 22
Simon Kaplun
23:00 18 Aug 22
Rome Aire provides excellent service. Quality work. They explain what has to be done and how it will work.
Eric Lieberman
20:13 18 Aug 22
Christian Medici
17:43 17 Aug 22
Matt was great. Very professional and helpful.
Allen Warner
11:30 17 Aug 22
Keystone resolved an outage problem and corrected a piping problem. 6 stars!
Jerome Gold
20:13 13 Aug 22
Excellent and committed service on a weekend call
Kathie Schnakenberg
12:20 13 Aug 22
Cheri Glass
09:16 12 Aug 22
Sherri Freeman
23:59 11 Aug 22
Excellent
Suzy Pearl
23:48 11 Aug 22
I have used this company for many years. They have always been very professional and reliable.
Superl autobody
20:17 08 Aug 22
alfie cross
16:12 06 Aug 22
Jordan was excellent...on time...serviced all parts...did clean up...and answer all our questions...will request Jordan...5 stars...*****...
Shelley Frater
13:10 06 Aug 22
Debbie Centofanti
00:41 06 Aug 22
Prompt, efficient
Mike OCone
15:49 05 Aug 22
Marty continues to bemy GO TO HVAC mechanic. Totally understood the system and diagnosed appropriately and economically. Great job. AND a really good guy. Love the office staff.
Jason Melfi
23:25 04 Aug 22
First time using Rome Aire. Had an emergency call last night. Very impressed. Fast response for after 8pm. Kestone, their mechanic was very professional, knowledgeable & really nice guy. He figured out the issue almost immediately and had the part needed in his van to fix the problem. A little pricey, but that's expected for an emergency call at 8pm. $165 just to show up, then the labor and parts, capacitor, with a warranty for a 3 year old unit, total cost was $345. Can't complain tho, great service, seem honest and were upfront about price. And, I didn't have to sleep in 80 degree heat! I'll be signing up for a yearly maintenance plan with Rome. I would recommend.
Joanne Missry
21:19 02 Aug 22
Jasper Harp was EXCELLENT. Very reliable polite informative and professional. I am very impressed w how he represented Rome Aire and would definitely request him again for future maintainence services and repairs! Thank you Jasper and Rone Aire. 🙂
Tamara Kidd
18:51 02 Aug 22
Service was excellent! Highly recommend! Branth was great!
Craig Fish
12:48 02 Aug 22
Recommended by a friend, we took a shot with Rome. Chris came out and diagnosed the problem quickly. We agreed on a price (much less expensive than a competitor) and scheduled immediately for a full replacement of the existing system.Some modifications were required that made for a LONG day and some additional help needed to be brought in.All said and done it works perfectly and we are happy with the results. No surprises with the quoted price which is always a treat.
Natalie Galliano
23:58 31 Jul 22
We had a challenging experience with our AC unit, that took 2 weeks to troubleshoot, and mind you, was definitely frustrating. This company was hired by our property manager to correct our AC issues, and unfortunately 3 visits from various team members could not resolve the issue. We were beyond over it, but on the 4th visit, John Vandine came to troubleshoot and within minutes he saw the problem and corrected it immediately. He went above and beyond by organizing the wires that the company who installed the unit never did. He couldn’t thank him enough, being in Florida in July with no AC for two weeks is BRUTAL. When he left, he told us to give him a call if we had any issues, after about 5 hours we were still concerned about the unit not functioning properly because at this point we had PTSD, lol, but he assured us everything was working perfectly in the unit. He was right, and he was kind to have called us back after on second concern. Thanks John for being so knowledgeable and thorough!
Andy Tirado
21:30 29 Jul 22
Had a few questions about new system Rome Aire was prompt to have John come out and answer all my questions. He did a great job and went above and beyond. During his time here they let him know that our heater was in so he stayed to install and double check all other connections.
Paul Farese
14:08 29 Jul 22
Your technician Branth A. did a great job for us. He was kind in his demeanor and diligent in his work. He left us very satisfied and thankful for such a professional and punctual service! Sincerely, Paul and Janis
Pancho Zamora
23:54 26 Jul 22
Very happy with John the A/C technician! He was very knowledgeable and fix the problem fast!!
John Flaherty
23:10 26 Jul 22
Pool A/C repair
Lita Molof
17:43 26 Jul 22
Matt Waters was very nice to deal with.
Deborah Lawrence
22:28 25 Jul 22
Alain arrived on time and performed maintenance on my A/C system. He was professional, knowledgeable, courteous and did a great job!
Carlos Gomez
00:04 23 Jul 22
Janet Nodine
22:39 21 Jul 22
Very good service and friendly techs!
mike murray
18:47 21 Jul 22
The AC Tech completed the work in a professional and efficient manner.
alexander guzinski
14:44 21 Jul 22
Good job
Capt Chuck
22:49 20 Jul 22
He came, checked the system, cleared the drain and checked gas in compressor. Very friendly tech
Rome Aire Services, Inc
August 6, 2019
2022/11/25