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Steve Schmidt
18:04 17 Mar 23
Everything very good
John Donovan
16:12 17 Mar 23
He evaluated my A/C equipment and made recommendations to protect them. I chose one, modified it somewhat, and he then installed the changes. I’m happy!
Haim Misholy
15:09 15 Mar 23
John Stella
15:39 14 Mar 23
Very professional service.
glenn sharfin
17:22 12 Mar 23
norma weiss
15:56 12 Mar 23
roger gladstone
13:47 11 Mar 23
Marsha Per
12:33 09 Mar 23
He hooked up a temporary thermostat and said someone would be contact ASAP to install new Nest thermostat.BTW, I paid in full for service and Nest thermostat.Have yet to hear from company since tech was here Sunday and it is now Thursday!
Ron Gintner
17:35 07 Mar 23
James is the best technician you have ever sent over.
Kathy Miller
14:53 04 Mar 23
Rudy called prior to arrival and was right on time. He was professional and knowledgeable and explained what needed to be done and did the job very efficiently and was polite and professional
Ernest Weiner
17:56 02 Mar 23
Professional and knowledgeable
Tom Taggart
03:02 01 Mar 23
We were very pleased with Chris’s work
margaret torek
19:33 28 Feb 23
Very prompt and professional service. Caring people. Great company. Will be using them in the future and highly recommend to others.
Arona Ramlochan
20:27 17 Feb 23
Natalie Greenwood Appel
17:00 16 Feb 23
Janet Nodine
23:15 14 Feb 23
Very good service and friendly techs!
Dennis Miller
10:48 13 Feb 23
Dennis Donovan
19:00 08 Feb 23
I have been a loyal customer for over 20 years. Rome Aire Services are always courteous, professional and complete repairs quickly. I have never had a problem with any of their repairs or service. Just a great company to do business with.
Barry Segal
18:42 07 Feb 23
Great technician, very knowledgeable and thorough. So pleased.
daniel verner
17:05 07 Feb 23
They repaired my pool heater!
vincent morgan
00:37 26 Jan 23
GM Mr brian handled all of my business suite needs, got my staff happy again because our air is running strong and cold, love the service, will recommend again!
christine slaight
17:24 12 Jan 23
Kimberly Montgomery
21:34 10 Jan 23
Air conditioning was out 2 weeks bf Xmas…..Rome Air came right out w/2 knowledgeable men who actually knew our condo bldg. (We didn’t know that when we called)! We were repaired and are now happily on a service contract. Super professional!
Kiel Green
04:13 06 Jan 23
I came home today after work to find that my AC system was not blowing cold. Rome Aire was able to get a technician out to me after hours. John was very professional and clearly an expert at his craft. He was able to diagnose the issue and evaluate the system very quickly.We've know that an AC replacement is in our near future and we will certainly be getting a new one with Rome Aire. Luckily, John was able to get the compressor back operational for now while we decide on a replacement.A+ service all the way around!
Randy Loren
21:18 05 Jan 23
Sergio and his team were very professional, excellent work ethic. They explained and showed me everything they were doing. If I could give Rome Aire a 10 star rating I would.
Capt Chuck
19:57 25 Dec 22
This was an emergency call on Christmas day.....no heat.Tech arrive quickly, was informative, pleasant, and competent. Repair job took about half an hour, and system is working.
David K
20:50 23 Dec 22
Outstanding. Professional, knowledgeable, courteous, on time, very very impressive company. I plan to use them for all of my HVAC needs now.
Mike Adler
15:56 23 Dec 22
Fixed pool heater fast and efficient and didnt upsell me.
George Markelson
22:35 22 Dec 22
Excellent job. Highly recommended.
Roger D. Byrd
16:42 22 Dec 22
Rochelle Ney
20:53 19 Dec 22
Using Rome A/C for 26 years.Professional and responsive always. My technician Marty is the best!
Jack Accardi
15:39 19 Dec 22
Contacted them for an equipment manufacturer's warranty. They were responsive, on time and very professional as they replaced the defective componant and resolved the issue. I will definitely use them as my new HVAC service company going forward and recommend them highly. Thanks much!
Jeff Zinn
17:13 13 Dec 22
Our technician Chris D. was very knowledgeable and handled the repair of our Jandy pool heater/chiller quickly and professionally. He also shared some tips on maintenance and parts that may be failing soon. Overall great service.
Alan P
22:51 12 Dec 22
Dixie Sorensen
15:09 12 Dec 22
They came and fixed my poolHeater. Quick, efficient, even had the part on hand. Checked a diff part and did some preventative work that will save so much in long run. High marks!
Howard Atlas
23:33 09 Dec 22
Confirmed appointment the day before and the morning of the service. Called after service was completed and gave feedback. They replaced a heater sensor in our pool heater. Satisfied with the work and communication . The part and service were under warranty
Fady Khairallah
21:30 05 Dec 22
John O'Neill
21:54 30 Nov 22
Marty Duncan was efficient and friendly and identified the problem with the pool heater in short order.
Chad Campbell
21:07 23 Nov 22
Chris was very professional and informative
Susan Such
17:49 23 Nov 22
It was recommended to me, to call them for my pool heater issue. They were able to come to the house promptly. I was sure I would be sold a new heater but that didn't happen. They did not sell me excess equipment but diagnosed the problem as being related to another piece of equipment that was pool related and which they did not service. They were fast, efficient, and personable. I'd use them again.
Brad Whitfield
17:13 22 Nov 22
Chris was professional, well trained and polite.
Halle Mindala
18:32 17 Nov 22
Russ Plante
16:28 17 Nov 22
Really fantastic service. Very professional, extreamly knowledgeable. Took the time to locate and repair issue.
Eric Wilson
22:51 16 Nov 22
Amy Thomas
18:30 16 Nov 22
Richard came out to inspect our jacuzzi heater which stopped working. He was thorough and showed me everything he observed. While he was here, he went ahead and conducted our annual preventative maintenance service, which actually was not scheduled until next month but I appreciated him saving us the trip charge on that.
Scott Henkin
19:03 14 Nov 22
Company has been great in getting my pool heater repair covered by warranty and getting parts ordered. Great communication when they received the parts and came out very quickly to fix heater. Technician was great in making sure repair was done properly
Nadir Kiem
22:51 12 Nov 22
Eileen Brenner
21:59 10 Nov 22
Repaired ac
adi erez
12:53 10 Nov 22
He was so kind. And the price was reasonable.
Zach Omanson
22:59 03 Nov 22
I had the opportunity to work with a couple different technicians. Each of them were professional, and a pleasure to work with. My pool heater was on the fritz and under warranty. Rome Aire came out to first assess the situation decided the entire unit needed to be replaced. Their process of communication is great. They kept me informed of the process via text and email by my choosing. No cost to me and a brand new one was fully installed electrical and all.
Tyler Bierly
22:35 03 Nov 22
Amazing work, the AC cleaning inside the unit added years to the life it, installed UV light to continuously clean the air. The technician was very knowledgeable.
Tim Harford
16:59 02 Nov 22
Scott Phillps
13:56 02 Nov 22
Called Rome Air to let them know what part I needed. Repair man came on time with the part and was fixed in an hour. Checked out pressure also. Was very friendly, informative and professional.
Lieghann Fischer
18:43 01 Nov 22
Add AC unit replaced at my houseKeystone is just a good job! He did a great job! So kind and professional,I’m thankful he has come thur the years and maintained my last unit.. he I had mentioned that my old one could go anytime ..TODAY 11/2/22 This company is So professional, I was having a small issue, and even the manager, Alfredo, and Anton, who did great work in fixing the problem! There are very few companies that treat you as well is this company does. I highly recommend Rome Air for any AC heating and pool heating work that you may ever when I need to have done. They are first class.!
Joel Freis
14:10 28 Oct 22
Great job. Very professional and was early.
Judith McClellan
23:33 27 Oct 22
Pool heater had display monitor replaced
Sam Nichols
21:54 27 Oct 22
Great guy, really helped.
Jim Nolletti
20:26 26 Oct 22
Highly recommended. Nicole and Chris were each a pleasure to deal with!
kurt hyde
21:19 25 Oct 22
Repair technician was thorough and even called the manufacturer and got their technicians to diagnose bc customer service section was not correct.
mike araujo
14:14 25 Oct 22
Quick response. On time and quick diagnosis and fix. Marty Duncan is very professional. Thank you
Dante Versaci, II
18:07 21 Oct 22
Warranty servicesExcellent and professional service
Carl Green
13:38 17 Oct 22
Fast service, excellent work. On time…early I think
Elisabeth Fontenelli
23:27 16 Oct 22
Diane Stahl
00:50 16 Oct 22
Gaye Belkin
23:21 13 Oct 22
Minda Neimark
20:52 13 Oct 22
Kenny was very thorough and knowledgeable.
Jennifer Randall
18:27 12 Oct 22
As always Jasper fixed our problem.Jasper was great, we want him to do all our AC work.
Lawrence Woodbury
05:26 12 Oct 22
Marty very professional.His experience and expertise so complete that before we could tell him how we did everything in the troubleshooting manual (twice at least), he had the heater running.👍
Gordon Haley
14:53 10 Oct 22
The tech who came out, Jasper, was competent, personable and efficient.
Susan Silberman
22:54 09 Oct 22
Pool heater, minor repair. Part covered. Labor quoted at $95. Charged $255.☹️
John Russo
23:08 07 Oct 22
Jasper is the man! Great diagnostician and he explains things to you.
Jason Harris
16:31 07 Oct 22
Fixed as promised
Gutkins
15:45 05 Oct 22
Helpful on telephone, Rome Aire arrived on time the next day for HVAC maintenance. Marty was knowledgeable and polite, took care of our maintenance and quoted on a pool heater/chiller. We signed up for maintenance contract and are happy with everything.
Barb Reynolds
20:11 04 Oct 22
Very thorough and pleased with service.
Sam Romaniello
20:03 04 Oct 22
Charles Mckenzie
16:10 04 Oct 22
Thank You For The Service
Scott
20:20 03 Oct 22
MsJenster01
20:17 03 Oct 22
Alain, was very professional and helpful explaining what was going on with our hvac unit.Called in the late morning and had the unit serviced early afternoon!
Christina D
17:53 30 Sep 22
Arrived quickly and Jordan worked diligently.
Clark McAlister
18:38 25 Sep 22
The serviceman did a great job. We’d be very happy to see him againClark McAlister
Ronald Jobst
18:07 24 Sep 22
Matt did a greatjob
Michael Burdick
19:16 23 Sep 22
Marty is a very thorough and competent technician. He knows his craft and is proficient at it. He is very professional and courteous.
Erika Jones
17:18 23 Sep 22
Chris, our technician was very respectful and friendly. He found the problem right away and was able to fix it in a very timely manner. He then performed a full maintenance check on both in and outside unit. Should we every need to give RomeAir a call again , we will definitely request Chris for the job!
Will Fedorenko
13:27 22 Sep 22
Very quick and efficient. Excellent service.
Yefim Podokshik
01:44 21 Sep 22
Perfect
Monica Missall Ash
22:32 20 Sep 22
Responded within hours to an emergency call on the weekend and resolved the issue quickly. Highly recommend.
Char Bancroft
21:33 20 Sep 22
Had our AC and pool heater maintenance completed—thanks, Marty; GREAT job!!
Richard Schagrin
12:21 17 Sep 22
Did a great job
Luis Maya
21:38 14 Sep 22
Tech was timely and found and fixed the issue quickly. I’ll probably use them again even though I hope my AC doesn’t give up on me again too soon.
Ken Bankoff
17:49 12 Sep 22
Marty responded this morning to an emergency service. He was prompt and very very knowledgeable. He worked very hard to make sure everything was taken care as if it was his own home. I would be very happy if he was the tech always responded. Really a good guy.Ken Bankoff
Barry Weiss
21:53 09 Sep 22
Excellent attention to detail. Very good service
thomas gresh
16:00 09 Sep 22
Excellent
Jason Melfi
22:51 08 Sep 22
Joe Nullet
22:23 08 Sep 22
Hands down, the best HVAC service provider in Boca Raton.This team successfully arrived to replace my HVAC system, including an extremely inconvenient attic handler in just 24 hours after my initial consultation.We thought we could make it all summer, but our ancient AC unit finally bit the dust earlier this week. I was disappointed in poor communication from my previous HVAC service provider, and gave Rome Aire a shot after a recommendation from a friend. John was over just a few hours later and was professional and friendly as he explained my options, and whether single or dual stage HVAC units were right for me.The next day (today, as of writing), Anton and his team powered through the blistering heat to set us up with the new and improved unit. The team was friendly, kept things clean, and kept me posted all along the process. I even spotted them pulling weeds off the bushes in my front yard when they thought I wasn't looking! If that's not a sign of customer appreciation, I don't know what is.The financing team was also a pleasure to deal with, and remained patient and helpful through an error I made in the process.I highly recommend the entire team at Rome Aire, and plan to sign a service contract to continue working with them in the foreseeable future. You won't be disappointed!
Randy Polakowski
12:04 08 Sep 22
Louise Spyros
13:55 06 Sep 22
Great service, great personality, very informative also I like that not all service men are 100% dog people they all loved my dog never say a dog that is 90 lbs does not jump or bite and will always greet you with a toy. Good prices also. Thanks Louise Spyros
Amerisa Kornblum
17:13 03 Sep 22
Tommy Console
23:47 02 Sep 22
He was professional and fixed our problem. Great guy. Want him to come whenever we have an AC problem
Rome Aire Services, Inc
August 6, 2019
2023/03/20