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Rome Aire Trouble Shooting Guide


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My Air Conditioner is blowing hot air

Troubleshooting Steps:

  1. Try resetting the Circuit Breaker.
  2. Check the FPL “ON CALL” Box if you participate in their savings program.
  3. Check your Humidistat Settings – when you are in town set Humidistat to ON.
  4. Make sure your Thermostat is set correctly.
  5. When was the last time you cleaned your filter? Make sure it is clean – we recommend every month, depending on the type of filter utilized. Consider signing up with us for automatic Filter or Maintenance Reminders tailored for you.
  6. Your Outside unit could be off at the Breaker.

My Air Conditioner does not have any power

Troubleshooting Steps:

  1. Try resetting the Circuit Breaker.
  2. Check the FPL “ON CALL” Box if you participate in their savings program.
  3. Make sure your Thermostat is set correctly.
  4. Check your Humidistat Settings – when you are in town set Humidistat to ON.
  5. The Breaker at the Air Handler may need resetting.
  6. Water in the Drain Pan may be filling triggering the Overflow Safety Float Switch to shut off the unit.  Call for Service. Consider signing up with us for automatic Maintenance Reminders tailored for you.

My thermostat is blank and/or flashing

Troubleshooting Steps:

  1. Try replacing the batteries in your Thermostat.
  2. The Breaker at the Air Handler may need resetting.
  3. Water in the Drain Pan may be filling triggering the Overflow Safety Float Switch to shut off the unit.  Call for Service.  Consider signing up with us for automatic Maintenance Reminders tailored for you.

My Air Conditioner turns on and off continuously

Troubleshooting Steps:

  1. Water in the Drain Pan may be filling triggering the Overflow Safety Float Switch to shut off the unit. Call for Service. Consider signing up with us for automatic Filter or Maintenance Reminders tailored for you.

My Air Conditioner is leaking water

Troubleshooting Steps:

  1. Drain Line could be clogged with algae or sediment.  Call for Service & consider Maintenance Reminders tailored for you!
  2. When was the last time you cleaned your filter?  Make sure it is clean – we recommend every month, depending on the type of filter utilized. Consider signing up with us for automatic Filter or Maintenance Reminders tailored for you.
  3. When was the last time you scheduled a maintenance?  Our automatic Filter or Maintenance Reminders could prevent this from happening.  Keeping up with your maintenance allows for cleaner air, reduces breakdowns and keeps your floors or ceilings dry!

My Air Conditioner has ice on it

Troubleshooting Steps:

  1. When was the last time you cleaned your filter?  Make sure it is clean – we recommend every month, depending on the type of filter utilized. Consider signing up with us for automatic Filter or Maintenance Reminders tailored for you.
  2. Check your Thermostat Setting – Setting it below 70° could cause ice.
  3. Check your Return Grill (by filter area) – is there anything blocking it?
  4. Freezing is a good indication of Low on Freon.  Call for Service & have our Technicians get to the root of the problem.

My Air Conditioner is unusually noisy

Troubleshooting Steps:

  1. Check you filter – it may not be fitting properly.   Let us find the right filter for you.   Sign up for our free Filter Reminder Service & keep your air clean.
  2. Call for Service!  The Blower Wheel may be out of Calibration which requires immediate attention before causing any damages on motor or adjacent components.

My Air Conditioner smells like it is burning

Troubleshooting Steps:

  1. Turn off unit & Call for Service!

My Air Conditioner has an unusual odor

Troubleshooting Steps:

  1. When was the last time you cleaned your filter?  Make sure it is clean – we recommend every month, depending on the type of filter utilized. Consider signing up with us for automatic Filter or Maintenance Reminders tailored for you.
  2. If you don’t know you have a filter, chances are that your unit may need a thorough coil cleaning.  Call for Service and have our Technicians diagnose the problem early before damages to your unit, as well as air quality contamination advances.
  3. Consider having us install a RGF Air Purifier.  Check the details on our website as to how this uv light kills harmful elements & safeguards your indoor environment.